Tag: Gen Z

  • Chatbots & Gen Z: Crafting Conversations for the New Age

    The rise of chatbots in recent years has revolutionized the way businesses interact with their customers. With Gen Z becoming the largest consumer group, it is crucial for businesses to craft conversations that resonate with this tech-savvy generation. Gen Z, born between 1997 and 2012, has grown up in a digital world where instant messaging…