Tag: Customer Service Evolution
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The Evolution of Customer Service: From Live Chats to AI-Powered Chatbots
With the rapid advancements in artificial intelligence (AI), customer service has undergone a remarkable evolution over the years. From traditional live chats to the latest AI-powered chatbots, the way businesses interact with their customers has fundamentally changed. In this article, we will delve into the fascinating journey of customer service, exploring the rise of AI-powered…